At Headon Farm Caravan Site & Storage, a rural Devon business where tradition meets transformation, the team is embracing digital change. Known for its peaceful countryside setting, spotless facilities, and secure CASSOA Gold-standard caravan storage, Headon Farm has long been a favourite among touring caravan enthusiasts. Behind the scenes, they’ve been navigating a digital change that sets them apart as leaders in their (camping) field.
Earlier this year, Headon Farm faced a serious technology crisis. A storm and repeated power cuts caused a major data loss in their booking system, prompting the need for a swift and strategic response. With support from Cosmic, the team not only recovered but began laying the foundations for a more resilient digital future.
Now, Headon Farm is planning to move its bookings database online, a step that will offer greater peace of mind, improved redundancy, and a scalable solution for managing customer data.
But this isn’t just about upgrading tech. It’s about leadership.
Headon Farm’s journey offers valuable lessons for other rural businesses. Their willingness to embrace change, respond quickly, and invest in digital infrastructure through collaboration with trusted partners, positions them as a thought leader in the tourism and storage sector.
Headon Farm is showing that even small, family-run operations can lead the way in digital resilience.
If you’re a rural business wondering how to future-proof your operations, Headon Farm’s story is one worth following.